SKYPE CUSTOMER SERVICE HOW TO
SKYPE CUSTOMER SERVICE FREE

Send Skype a message on Facebook regarding your problem status. Since posting messages on Twitter is quick and easy - and since Skype will probably want to look responsive to customer needs in front of its social media followers - you should hopefully get a response in short order. If you have a quick question for Skype that you think will take 140 characters or less to ask and answer, you can post it on their Twitter page at. Send tweets to Skype on Twitter for short tech support questions and answers. If not, you can ask a question yourself and see if anyone knows an answer to it. Have a look through here and see if another Skype user has experienced the same problem that you’re having with Skype someone else may have already found a way to fix it.

This contains several forums filled with questions asked by Skype users and answered by Skype representatives or experts. You can visit Skype’s user help community at. Browse the Skype help community to see if other users have encountered your issue. Continue this process until you’re able to satisfactorily resolve the problem that you’re having with Skype. Simply type in what you want to ask the customer service agent from Skype and press the “Enter”/”Return” key on your keyboard. When you’re ready to chat with someone from Skype customer service, click Start Chat.Ī window should pop up that’s akin to common text messaging programs. If you don’t get this option, try clicking Back and repeating step 4 with different options. The most common one is Text Chat Support click that to start a chat session with a Skype customer service representative.

If, instead, none of Skype’s suggestions match the exact problem that you’re trying to solve, click Next.ĭepending on the options that you chose in step 4, you may be offered different ways to contact Skype. Skype will suggest a number of help articles related to the issue that you’ve selected under “These Might Help.” Click on one to visit it. Then, click the drop-down menu labelled “Choose a Related Problem” and select the specific issue that you are having. Once you’re logged into your Skype account, click the drop-down menu labelled “Choose a Help Topic” and select the general area of Skype that you are having a problem with. If you are not currently logged into Skype (either on the website or in the application) you will be asked to log into your Skype account. It can be a bit tricky to find, so here’s a shortcut to it. Go to Skype’s support request page on their website. Note that, unlike most other things that you can do with Skype, contacting their customer service department has to be done through their website, not the computer or mobile application.

SKYPE CUSTOMER SERVICE HOW TO

However, if you’re totally stuck and need some professional help to get some part(s) of Skype working again, this lesson will show you how to do that. (NASDAQ: MSFT).If you’re having trouble learning how to do something or getting something to work on Skype, there is an extensive help section on that may be able to point you in the right direction. They won’t be hard to find hundreds of millions of people are already using Skype to do all sorts of things together.įounded in 2003 and headquartered in Luxembourg, Skype is a division of Microsoft Corp. Try Skype out today and start adding your friends, family and colleagues. You can pay as you go or buy a subscription, whatever works for you. If you pay a little, you can do more things, in more ways, with more people – like call phones or SMS messages.

SKYPE CUSTOMER SERVICE FREE

It’s free to use Skype – to send messages and have audio and video calls with groups of up to 100 people! With Skype, you can have meetings and create great things with your workgroup, share a story or celebrate a birthday with friends and family, and learn a new skill or hobby with a teacher. Skype messaging and HD voice and video calling will help you share experiences and get things done with others. It's built for both one-on-one and group conversations and works wherever you are – via mobile, PC, Xbox and Alexa. Skype is for connecting with the people that matter most in your life and work.